Your recruitment problems solved!

Business and Referral Coordinator

Salary: £25,012.00 per year

Are you a highly organised, compassionate individual with a passion for customer service and administrative excellence?  A.L.L. Recruitment is seeking a Business Support & Client Referral Coordinator on behalf of their client to join their dynamic and fast-paced team. This role is central to ensuring smooth business operations and delivering exceptional service to clients, contractors, and colleagues.

​

As the first point of contact for internal and external enquiries, you will play a vital role in managing referrals, coordinating support services, and maintaining accurate records using our CRM systems. You’ll be responsible for allocating jobs, liaising with contractors, processing payments, and supporting both paid-for services and ad-hoc funding initiatives. Your ability to communicate effectively, prioritise tasks, and maintain a client-focused approach will be key to your success.

​

You’ll also support the wider team by handling incoming calls, emails, and mail, assisting with client feedback processes, and contributing to the organisation of our bi-yearly Client Forum. This role requires a confident decision-maker who can work independently while embracing teamwork and continuous improvement.

​

We’re looking for someone with excellent listening and communication skills, a caring and professional approach, and strong experience in administrative support. Proficiency in Microsoft Office and CRM systems is essential, along with a solid understanding of GDPR and safeguarding procedures. Experience working with older, disabled, or vulnerable people is desirable, as is the ability to speak other languages.

​

Join us in making a meaningful difference in the lives of our clients while growing your skills in a supportive and respectful environment. If you’re ready to take on a varied and rewarding role, we’d love to hear from you.

​

We offer
 

Salary: £25,012 For full time hours.
Hours: 37 Hours per week Monday to Friday
Holiday: 25 days holiday. Rising to 27 after 2 years and 29 after 4 years. Extra days holiday for birthday.
Location: 323 Roundhay Road, Leeds
Benefits: Pension matched at 5% contribution, laptop and phone, free parking, extensive training and personal development, access to Mindful Employer well-being service. A friendly, inclusive culture that values equality, diversity, and individual contributions.

Job Type: Full time/Permanent

​

Kindly note: Our client has appointed A.L.L. Recruitment to exclusively manage this vacancy. We kindly request that no unsolicited approaches or CV submissions are made directly to them.

​